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Privacy Policy

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Privacy Policy

Privacy Policy

Effective Date: 22 June 2025

Alexsandra Academy (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or purchase any of our services.

By using www.alexsandra.academy, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or make a purchase on our website, we may collect the following personal information:

  • Full Name

  • Email Address

  • Billing Address

  • Payment Details (processed securely through third-party providers)

  • Phone Number (if provided)

  • Course activity, login data, and IP address

We only collect data necessary to provide our services and support your learning experience.

2. How We Use Your Information

We use your information to:

  • Process course purchases and provide access

  • Send course-related updates and communication

  • Offer customer support

  • Improve our platform and services

  • Send marketing emails (only if you opt-in)

We do not sell, trade, or rent your personal data to third parties.

3. Payment Information

All payments are processed through secure, third-party payment gateways (e.g., Stripe, PayPal). We do not store or have access to your full credit card or payment details.

4. Cookies and Tracking

Our website uses cookies and similar technologies to improve user experience and collect anonymous traffic data.

You can choose to disable cookies in your browser settings, though some features of the site may not function properly as a result.

5. Third-Party Services

We may use third-party tools for analytics (like Google Analytics), email communication (like Mailchimp or ConvertKit), or payment processing. These services have their own privacy policies, and we recommend reviewing them separately.

6. Data Storage and Security

Your personal data is stored on secure servers and protected by appropriate technical and organizational measures. While we strive to use industry-standard security, no method of transmission or storage is 100% secure.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or outdated data

  • Request deletion of your data (subject to legal and transactional obligations)

  • Withdraw consent for marketing emails at any time

To make such a request, contact us at [insert email address].

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date. Continued use of the website implies acceptance of any changes.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

📧 Email: hello@alexsandra.academy
🌐 Website: www.alexsandra.academy

Thank you for trusting Alexsandra Academy. Your privacy is important to us.